CargoPro Terms of Service

1. Relationship to store terms

The App is offered through the Apple App Store and Google Play. In addition to these Terms, you must comply with:

• On iOS or iPadOS: Apple Media Services Terms and the provisions of the Apple Licensed Application End User License Agreement (EULA) that apply to the App (together, “Apple Terms”);
• On Android: Google Play Terms of Service and other Play-related rules published by Google (together, “Google Terms”).

Apple and Google are not parties to these Terms, are not responsible for the App’s content, maintenance, or support (except as required by law), and are not liable to you for the App. In-app purchases, refunds, tax receipts, and billing disputes are generally governed by the applicable store’s rules and processes.

2. Description of services

CargoPro is a container loading calculation tool. Features include, without limitation:

• Pallet and non-pallet loading calculations;
• Fragile settings and stacking layer limits;
• Custom container and pallet sizes;
• Visual loading preview;
• Space optimization algorithms;
• Per-box stacking limits.

3. Eligibility

By using the App you represent and warrant that:

• You meet the minimum age required in your jurisdiction to use the App (typically at least 13, or higher if local law requires);
• If you lack full legal capacity, you use the App with a guardian’s consent and supervision;
• You use the App for lawful purposes and comply with applicable laws and these Terms.

4. User rights and responsibilities

4.1 Your rights

• Use CargoPro’s calculation features as offered;
• Receive app updates as we provide them;
• Suggest improvements;
• Seek resolution of digital purchase matters with the relevant app store under Apple’s or Google’s refund and dispute rules.

4.2 Your responsibilities

• Provide accurate cargo information;
• Follow applicable laws and transport safety standards;
• Not use the service unlawfully;
• Not interfere with the App’s normal operation;
• Safeguard credentials for your Apple or Google account and your device;
• Keep the App updated for the best experience.

5. Limitations and disclaimer

5.1 Service limitations

• Results depend on your inputs; accuracy reflects data quality;
• We do not guarantee an optimal solution in every scenario;
• Service may be interrupted for technical reasons;
• Some advanced features may require payment.

5.2 Limitation of liability

To the fullest extent permitted by law, CargoPro is not liable for:

• Calculation deviations caused by incorrect user input;
• Accidents, injuries, or losses in actual loading operations;
• Service interruption due to force majeure;
• Issues caused by third-party software or hardware;
• Losses arising from your breach of these Terms.

6. Intellectual property

CargoPro content is protected by intellectual property laws, including:

• Software: the CargoPro app and its components;
• Technology and algorithms: loading algorithms and implementations;
• Trademarks: the CargoPro brand;
• UI design: interface and interaction design.

You may not copy, modify, distribute, or commercially exploit these without authorization.

7. Data and privacy

Our processing of personal information is described in our Privacy Policy. In summary:

• Core business data is stored primarily on your device, as further described in the Privacy Policy;
• We may transmit limited technical information to Apple, Google, or service providers for purchase validation, security, and compliance;
• We do not sell your personal information; you may exercise rights as described in the Privacy Policy.

8. Paid features and in-app purchases

The App may include free and paid features. Paid content (subscriptions or one-time purchases) is billed by Apple or Google; pricing is as shown in the store at the time of purchase.

• Billing and renewal: Subscriptions may auto-renew on the schedule you confirm in the store until you cancel in account settings; cancellation takes effect after the current period ends; refunds follow store rules.
• Price changes: We may change prices; new prices take effect after store updates and any confirmation required by the platform.

8.1 Refunds and billing disputes

Issues related to digital purchases, refunds, duplicate charges, or billing disputes should generally be handled through Apple Support or Google Play Help per their published processes. We do not promise refunds or conditions independent of store policies. We may help verify subscription status where technically feasible and permitted by the stores.

9. Changes and termination

9.1 Changes

We may:

• Update features and interfaces;
• Adjust prices and pricing models;
• Modify these Terms or the Privacy Policy;
• Suspend or discontinue specific features.

9.2 Termination

We may terminate or restrict access if you breach these Terms, for prolonged inactivity, for technical or business reasons, or where required by law.

10. Third-party services

The App relies on or may use services including:

• Apple App Store, StoreKit, Apple ID — distribution, in-app purchases, and accounts;
• Google Play and Google Play Billing — distribution, in-app purchases, and accounts.

Responsibilities, data use, and disputes for those services are governed by Apple’s and Google’s legal and privacy documents.

11. Dispute resolution

If you are in the EU or other regions, mandatory consumer rights under local law are not excluded.

Disputes arising from these Terms or the App should first be resolved amicably. If that fails, they shall be submitted to the competent people’s courts in the People’s Republic of China, unless you have non-waivable rights to a different forum under applicable consumer law.

Except where mandatory law provides otherwise, these Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law rules.

12. Contact

Questions? Contact us at:

• Email: bluehit@foxmail.com